Transactions

View your complete payment history, track transaction details, and understand the fee breakdown for each payment.

Transaction History

Access your transaction history from the dashboard:

1

Navigate to Transactions

Go to Payments → Transactions in your dashboard sidebar.

2

View Transaction List

You'll see a table of all transactions with key information including reference, customer, amount, status, and date.

Transaction List Columns

  • Reference - Unique payment identifier (e.g., VPY-1234567890-ABCDEF)
  • Customer - Name or email of the payer
  • Amount - Payment amount in Naira
  • Net Amount - Amount after fees (what you receive)
  • Status - Current payment status
  • Source - Where the payment came from (Storefront, WooCommerce, Subscription)
  • Date - When the transaction was created

Filtering Transactions

Use the filter options to find specific transactions:

  • Search - Search by reference, customer name, or email
  • Status - Filter by Pending, Completed, Failed, or Expired
  • Source - Filter by payment source
  • Date Range - Select start and end dates

Transaction Details

Click on any transaction to view complete details:

Payment Information

  • Payment Reference - Unique identifier for tracking
  • Status - Current transaction status with timestamp
  • Created Date - When the payment was initiated
  • Completed Date - When payment was verified (if applicable)
  • Payment Method - Bank Transfer

Amount Breakdown

The transaction detail page shows a complete breakdown:

Gross Amount₦50,000.00
Banking Partner Fee (1%)-₦500.00
Vaendora Fee (0.5%)-₦250.00
Net Amount₦49,250.00

Customer Information

View details about the payer:

  • Customer Name - Name from the bank account
  • Email Address - Contact email (if provided)
  • Phone Number - Contact phone (if provided)

Order Details

For storefront and WooCommerce payments, view the associated order:

  • Order Reference - Internal order ID
  • Items - Products purchased
  • Shipping Address - Delivery information

Fee Breakdown

Understanding how fees are calculated:

Fee Structure

Fee TypeRateCapDescription
Banking Partner Fee1.0%₦1,500Instant payout processing fee
Vaendora Fee0.5%₦500Platform service fee
Total1.5%₦2,000Maximum total fee

Fee Examples

₦10,000 PaymentFee: ₦150 (1.5%)
₦50,000 PaymentFee: ₦750 (1.5%)
₦200,000 PaymentFee: ₦2,000 (capped)
₦500,000 PaymentFee: ₦2,000 (capped)
Fee Cap Benefit
The fee cap means larger transactions are more cost-effective. A ₦500,000 payment has only a 0.36% effective fee rate!

Transaction Status

Understanding what each status means:

Pending

Waiting for customer to complete the bank transfer. Payment window is 30 minutes.

Completed

Payment received and verified. Funds will be settled to your account.

Failed

Payment could not be processed. Customer may need to retry.

Expired

Payment window (30 minutes) expired before customer completed transfer.

Exporting Transactions

Download your transaction data for accounting or analysis:

1

Set Filters

Apply any filters to select the transactions you want to export.

2

Click Export

Click the Export button in the top right.

3

Select Format

Choose CSV or Excel format.

4

Download File

Your browser will download the file with all selected transactions.

Exported Fields

The export includes:

  • Reference
  • Customer Name
  • Customer Email
  • Gross Amount
  • Fee Amount
  • Net Amount
  • Status
  • Source
  • Created Date
  • Completed Date

Test Transactions

Transactions made in test mode are clearly marked:

  • Reference starts with VPY-TEST prefix
  • Displayed with a "Test" badge in the transaction list
  • Can be filtered separately from live transactions
  • Do not affect your actual balance or settlements
Test Data
Test transactions are for development purposes only. They don't involve real money and won't be included in your settlement reports.