Team Management

Invite staff members to your Vaendora dashboard, assign them roles with the right level of access, and manage your team from one place.

Growth Plan Feature
Team Management is available on the Growth plan. Go to Team in your dashboard sidebar to get started.

Overview

Each team member gets their own login and can only access the sections you permit. You control access at a granular level, section by section, with three permission levels: None, View, and Edit.

Roles

When you invite a staff member, you assign them one of the following roles. Each role comes with a preset permission template that you can customise:

Manager

Full access to most of the dashboard, products, orders, customers, email marketing, storefront, chatbot, AI tools, domains, and settings. No access to Billing or Team Management by default.

Cashier

Focused on orders and customer service. Can view products and customers, and edit orders. No access to marketing, AI tools, settings, or billing.

Support

Read access to products, orders, and customers. Full access to the AI Chatbot for handling conversations. No access to marketing, settings, or billing.

Accountant

View-only access to the dashboard and billing. Cannot access products, orders, marketing, or AI tools.

Custom

Start with all permissions set to None and configure each section individually to match the exact access level you need.

Permission Levels

Each dashboard section can be set to one of three access levels for a staff member:

LevelWhat It Allows
NoneThe section is completely hidden from the staff member's dashboard. They cannot see or access it at all.
ViewThe staff member can see the section and read all data, but cannot make any changes.
EditThe staff member can view and make changes, create, update, and delete records within that section.

Sections You Can Control

Permission levels can be set independently for each of these sections:

  • Dashboard
  • Products & Categories
  • Orders
  • Customers
  • Email Marketing
  • Storefront
  • AI Chatbot
  • AI Operations (Strategist, Business Suite)
  • Content & Creatives
  • Domains & Email Hosting
  • Settings
  • Billing
  • Team Management

Inviting a Team Member

1

Go to Team

Navigate to Team in your dashboard sidebar.

2

Click Invite Staff

Click the Invite Staff button in the top-right corner.

3

Enter Their Details

Enter the staff member's name and email address, then select a role.

4

Customise Permissions (Optional)

The role you selected pre-fills the permission grid. Adjust individual sections if you need a more specific access level for this person.

5

Send the Invitation

Click Send Invite. The staff member receives an email with a link to create their account and set a password. The invitation expires after 48 hours.

Pending Invitations
Until the invited staff member accepts and sets up their account, they appear in your team list with a Pending status. You can resend or cancel the invitation from the team list.

Managing Team Members

From the Team page, you can update any staff member's role and permissions or remove them from your team:

  • Edit Permissions, click the menu next to a staff member and select Edit. Update their role or adjust individual section permissions, then save.
  • Remove Staff, click the menu and select Remove. Their login is immediately revoked. This action is logged in your Audit Trail.
Immediate Effect
Changes to a staff member's permissions take effect on their next page load. Removing a staff member invalidates their session immediately, they are logged out right away.

Owner Account

The owner account (your main login) always has full access to every section of the dashboard and cannot be restricted. Staff members can see their own team profile but cannot modify the owner's account.

Audit Trail
All team actions, invitations sent, invitations accepted, permission changes, and staff removals, are recorded in your Audit Trail so you always have a complete record of who changed what and when.