Shipping
Configure shipping methods and fees for your storefront. Set up shipping zones, define delivery options, and offer free shipping to boost conversions.
Shipping Overview
Shipping configuration allows you to control how delivery fees are calculated and displayed to customers at checkout. You can create multiple shipping methods to offer different delivery speeds and pricing tiers.
- Define flat-rate shipping fees for your store
- Offer free shipping above a minimum order amount
- Create multiple shipping methods for different delivery options
- Customize how shipping fees appear to customers
Setting Up Shipping Methods
To configure shipping for your store:
Navigate to Shipping Settings
Go to Commerce → Shipping in your dashboard sidebar.
Add a Shipping Method
Click the Add Shipping Method button to create a new delivery option.
Enter Shipping Details
Fill in the required fields:
- Shipping Method Name - A descriptive label (e.g., "Standard Delivery", "Express Shipping")
- Fee - The delivery charge amount
- Fee Name - The label displayed at checkout (e.g., "Shipping Fee", "Delivery Charge")
Set Free Shipping Threshold (Optional)
Enter a Minimum Order Amount to offer free shipping on orders above a certain value. Leave blank to always charge the shipping fee.
Save Shipping Method
Click Save to activate the shipping method on your storefront.
Free Shipping Incentive
Shipping Method Fields
Each shipping method includes the following configuration options:
- Name - Internal name for the shipping method, used to identify it in your dashboard
- Fee - The flat-rate charge applied to orders using this method
- Fee Name - The customer-facing label shown during checkout next to the fee amount
- Minimum Order for Free Shipping - Orders at or above this amount qualify for free delivery
How Shipping Appears at Checkout
When a customer proceeds to checkout, shipping fees are displayed as follows:
- The shipping fee name and amount appear as a line item in the order summary
- If multiple shipping methods are available, the customer can select their preferred option
- When the order total meets the free shipping threshold, the fee is automatically waived
- The total order amount includes the shipping fee (unless free shipping applies)
Free Shipping Display
When a customer qualifies for free shipping:
- The shipping line item shows as "Free" instead of the fee amount
- Customers see a clear indication that shipping is complimentary
- The order total reflects the reduced cost
Managing Multiple Shipping Methods
You can create several shipping methods to offer customers different delivery options:
Affordable option with longer delivery times (e.g., 5-7 business days)
Faster delivery at a premium price (e.g., 1-3 business days)
Highest-priority option for local or urgent deliveries
Editing Shipping Methods
Navigate to Shipping
Go to Commerce → Shipping in your dashboard.
Select a Method
Click on the shipping method you want to modify.
Update Details
Change the name, fee, fee name, or free shipping threshold as needed.
Save Changes
Click Save to apply the updated settings.
Removing Shipping Methods
To remove a shipping method you no longer need:
- Navigate to Commerce → Shipping
- Find the shipping method to remove
- Click the Delete button
- Confirm the deletion
Active Orders
Tips for Competitive Shipping Pricing
Optimize your shipping strategy to attract and retain customers:
- Research competitors - Check what similar stores charge for delivery and aim to match or beat their pricing
- Factor shipping into product prices - Consider absorbing part of the shipping cost into your product pricing to offer lower visible fees
- Use free shipping strategically - Set minimum order amounts just above your average order value to encourage larger purchases
- Offer tiered options - Give customers a choice between affordable standard shipping and premium express delivery
- Communicate delivery times - Clearly indicate expected delivery windows so customers can make informed decisions
- Review regularly - Periodically review your shipping costs and adjust fees to maintain profitability while staying competitive